维保支持专员
迅达(中国)电梯有限公司重庆分公司
工作地点:重庆市九龙坡区华龙大道16号附1号
发布时间:Apr 7, 2020 1:56:31 PM
联系人:http://www.cqrc.net/ 联系电话:15923581786
岗位职责:
- Maintain EI SAP system;
维保SAP系统维护;
- Draft subcontracts and agreements according to Schindler policy and process timely;
委托协议按公司政策和流程、按时做委托协议;
- Apply for subcontract payment;
委托协议付款申请;
- Audit the qualification of subcontractors; Prepare invoice according to EI business system;
- 维保分包商的资质评审;维保业务系统开票;
- Maintain maintenance plan and print work according to EI process requirement;
执行维保流程要求,维护维保计划和工单打印;
- Assist EI manager to prepare business analysis;
协助EI经理做业务分析;
- Manage contract filings according to EI process requirement;
按照维保流程要求进行合同档案管理;
- Responsible for customer satisfaction follow-up and coordination;
负责用户满意度跟踪与协调处理;
- Responsible for EI office admin support to meet daily business needs;
负责维保办公室行政支持,满足日常业务要求;
- Responsible for NI-EI handover record management and meets the handover process;
负责NI-EI交接记录管理,达到移交流程规定条件;
- Control EI daily expense, save cost; Manage quality claim records and track the processing results;
负责维保日常费用控制,节约部门成本;负责三包处理记录管理,跟踪三包处理结果;
- Responsible for Service Fitter working hours collection and upload per finance requirement;
负责维保工时统计和上传,满足财务上传标准;
- Collect and file EI maintenance records, keep the records for at least three years for checking;
负责维保记录单收集、归档,三年内可查;
- Other tasks assigned by line manager;
执行上级临时安排的其他任务;
- Strict implementation of Schindler China Safety Policy and Instructions;
严格执行迅达中国安全政策和现场安全标准;
岗位要求:
- Familiar with PC application and SAP system;
熟练掌握使用OFFICE软件,熟练使用SAP系统;
- Familiar with EI process;
熟悉EI流程;
- Good at internal and external coordination and communication;
有较强内、外部的协调和沟通能力;有较强的服务意识和安全意识。
- Good command of oral and written English;
流利的英语口语及书写能力;